Need WordPress technical support?
If you are then I am here to help you.

My name is Neil Matthews and I am a WordPress consultant and I am here to help support your site.

Here Is The Problem I Solve

I can take any issue you are having with your WordPress site and turn it around into a solution as painlessly as possible for you, be it a problem with plugins, trauma with themes or dilemma with databases.

You don’t need to explain it in any technical detail,  I can work out the issue for  you, just tell me what you need and we can solve that problem.

How Much Does It Cost?

I work on fixed rate quotations. what I quote is what you pay, no price creapage.

Payment is 50% deposit at the start and the rest upon completion to your satisfaction.

Guarantee

If I cannot fix your issue we offer a no fix no fee guarantee and all money will be refunded.

Get A  Quote

Use the form below to raise a call with me and get a no obligation quote for WordPress technical support.

FAQs

How Is Payment Made?

Payment comes in two phases, 50% deposit up front and the final payment upon completion to your satisfaction.

I will send you an invoice which can be paid via Paypal or credit card using Stripe.

How Does The No Fix No Fee Guarantee Work?

If, after I have started work, I find I cannot fix your issue, I’ll refund your deposit payment and return your site to the way I found it.

What Login Details Will You Need?

I will need an admin level WordPress login ID to work on your site.

I also ask for your control panel login or FTP details for certain types of project.

Do you have a portfolio?

No, I’m not a designer that can show off designs, I’m a developer.

What I  do have is an extensive list of happy clients, you can contact them if you want.

See my testimonials page.

Can I Speak To You On The Phone?

NO!

Only joking, I’m pretty busy so ad-hoc calls are not good for me, but if you submit your project via email in the first instance, I can setup a call with you, if you are a good fit.

When Will You Be Available To Work On My Project?

That really depends upon my current work load.

If you project is urgent such as a crash or hack I’ll juggle my priorities, but as a rule of thumb 3-4 days lead time.

How Much WIll It Cost?

That really depends upon how much work you want me to do.

Complete the form,  tell me what help you need and I’ll prepare a fixed price quote.

What I quote is what you pay.

What Don't You Do?

I’m a WordPress developer, so I don’t offer

  • Theme design
  • Graphical design
  • SEO services

Are There Any Types Of Sites You DON'T Work On?

Yes,  I have standards. I don’t do the three Ps

  • No Porn
  • No Pills (pharma sites unless you are legit)
  • No Pyramids, not multi level marketing sites.

So spammers, scammers and errrr spanners need not apply.

Do You Have a question I have not answered?