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Ben White – itsfyionline.com
Thank you for making this such an easy experience to move to WordPress from TypePad. I found it much easier for you to get me going for a small fee than spend hours trying to go through the WordPress codex.
Continue Reading »Rich Usini – imwithrich.com
A couple of weeks ago, I was at my wits end. My blog posts were not showing up in Firefox and I needed help, more than you can imagine. None of the tech people that I know good provide me real assistance so, I used my good friend Google. I found WordPress Dude, Neil Matthews. [...]
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Neil, I just wanted to say thanks for going above and beyond my expectations with our wordpress consultation the other day. You not only fixed my screw ups, but you also showed me where I was going wrong and how to properly operate the new blog template on a day-to day basis, as well as [...]
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I must say that Neil AKA WP Dude is customer service oriented and commited to building a strong and honorable relationship with his clients. I’m far from tech savy and was in need of assistance with updating my version of word press. WP Dude went above and beyond the necessary, by updating all of my [...]
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After spending 3 months setting up my new site I was stuck on the last details to get the site up and running. I was thrilled to find Neil Matthews who took care of the technical stuff to make my site work better so I did not have to spend another 3 months learning things [...]
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CASE STUDY: Password Reset Not Working
photo by tomasrotger
I was approached by a client who was having problem with the wordpress password reset.
The Poblem
My cient was attempting to change his password from the normal password change screen under wp-admin. When he attempted to reset his admin user password, a new password was sent, but the new password did not work.
As a side note, his ISP had reported that certain scripts on his blog were open for vulnerabilities.
My Solution
I suspected that the blog had been hacked and the password reset was sending to some nefarious web troll.
What I did was to white-hat hack the database, and using techniques I don’t want to document here, I was able to get a new MD5 encrypted password. I then updated the database with that password so I was able to login with an admin level password.
The next stage of the fix was to restore the wordpress code base, I took a copy of wp-config.php, backed up all of the existing files before deletingthe blog root, wp-admin and wp-includes, next I refreshed the blogs code base with a mint copy 0f wordpress 2.7 and re-installed wp-config.php.
The Outcome
The blog was back online and in full working order. My client was happy and I am now on his blogroll.
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